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Our AI analyzes over 50 lifestyle factors including sleep schedules, cooking habits, cleanliness preferences, social levels, and more. We match tenants and landlords based on compatibility scores, not just budget and location. This leads to happier living situations and longer tenancies.

Yes! Basic tenant accounts are completely free forever. Verified landlord accounts are also free with property verification. We only charge for premium landlord features like unlimited invites and advanced analytics. No agent fees, no hidden costs.

Verification requires proof of property ownership (property deed or recent property tax statement) and identity verification via SingPass. The process typically takes 1-2 business days. Verified landlords get priority listing placement and can send tenant invitations.

Rent Track™ shows transparent rent history for every property on our platform. We aggregate data from verified rentals, URA data, and market transactions. Our accuracy rate is 95%+ for properties with transaction history. This helps both tenants and landlords make informed pricing decisions.

All users undergo identity verification via SingPass. We have a comprehensive rating and review system, plus 24/7 moderation. Our fraud detection algorithms monitor for suspicious activity. You can report any concerns to our safety team immediately.

Average matching time is 7-14 days for tenants and 7-21 days for landlords. This depends on your preferences, budget range, and location flexibility. Premium features can significantly speed up the process by giving you access to more matches and priority placement.

We offer a 30-day satisfaction guarantee. If you're not happy with your match, we'll help you find alternatives at no extra cost. You can also update your preferences anytime to improve future matches. Our success rate is 95%, but we're committed to making it work for everyone.