Master Singapore's rental market with smart tools and expert insights
50K+
Active Tenants
98%
Verification Rate
7 Days
Average Match Time
Guide Contents
Getting Started on FindHM
1
Create Your Account
Start with a free Basic Landlord account to explore the platform. You can upgrade anytime.
Pro Tip: Complete verification immediately to access all tenant profiles and send invites.
2
Complete Verification
Upload required documents to become a Verified Landlord (still free!):
NRIC or Passport
Property title deed or HDB lease
Recent utility bill
Bank statement (for identity verification)
3
Set Up Your First Property
Follow our step-by-step property setup guide below to create your first listing.
Landlord Account Types
Basic (FREE)
• Browse 10 tenant profiles
• Basic dashboard
• No tenant invites
Verified (FREE)
• Browse ALL tenant profiles
• 3 invites per property/month
• Priority listing placement
Premium ($29/month)
• Unlimited tenant invites
• Advanced analytics
• Top priority placement
Legal Requirements & Compliance
Important Legal Disclaimer
This guide provides general information only. Always consult qualified legal professionals for specific advice regarding your rental situation.
Essential Legal Documents
Tenancy Agreement
Use standard CEA template or consult lawyer for complex arrangements
Property Inspection Report
Document property condition before tenant moves in
Security Deposit Receipt
Typically 1-2 months rent, held in separate account
Rental Payment Records
Keep detailed records of all rental transactions
HDB vs Private Property Rules
HDB Properties
• Must register rental with HDB
• Maximum 6 unrelated tenants
• Minimum rental period varies by flat type
• Stamp duty payable on rental income
• Inform town council of tenancy
Private Properties
• Check condo by-laws for rental restrictions
• Minimum lease period often 6 months
• Inform management corporation
• Comply with URA planning guidelines
• Consider fire safety requirements
Tax Obligations
Rental Income Tax
• Declare rental income in annual tax return
• Keep receipts for deductible expenses
• Consider property tax implications
• Consult tax advisor for optimization strategies
Marketing Your Property
Creating Compelling Listings
Writing Effective Descriptions
• Lead with unique selling points
• Mention nearby amenities and transport
• Be specific about inclusions
• Use descriptive but honest language
• Include move-in date availability
Visual Presentation
• Use natural lighting for photos
• Show room layouts clearly
• Include building amenities
• Add virtual tours if possible
• Keep photos up-to-date
Maximizing FindHM Features
Smart Matching Algorithm
Complete all property details and lifestyle preferences to improve match quality with potential tenants.
Tenant Invitation System
Use your monthly tenant invites strategically for high-quality prospects you find through browse features.
Verification Badge
Verified landlords get priority placement and higher tenant trust scores.
Top Performing Listings Include
• Detailed floor plans or room dimensions
• Nearby MRT stations and walking times
• Shopping centers and food courts
• Schools and educational institutions
• Parking availability and costs
Maintenance & Property Management
Preventive Maintenance Schedule
Monthly
• Check for leaks and water damage
• Test electrical systems
• Inspect aircon filters
• Review utility bills for anomalies
Quarterly
• Professional aircon servicing
• Deep cleaning of common areas
• Pest control inspection
• Check locks and security systems
Annually
• Professional property inspection
• Fire safety equipment check
• Appliance warranty reviews
• Insurance policy renewals
Handling Tenant Requests
Response Time Standards
• Emergency issues: Within 24 hours
• Urgent repairs: Within 48 hours
• General maintenance: Within 1 week
• Non-urgent requests: Within 2 weeks
Emergency Contacts Network
Essential Services
• 24/7 plumber
• Electrical contractor
• Locksmith service
• Pest control company
Regular Maintenance
• Aircon servicing company
• Cleaning service
• Handyman service
• Garden/landscape maintenance
Financial Management
Setting Up Financial Systems
Separate Bank Account
Maintain dedicated account for rental income and expenses
Automated Rent Collection
Set up GIRO or standing instructions for consistent payments
Expense Tracking System
Record all property-related expenses for tax deductions
Emergency Fund
Maintain 3-6 months of expenses for property maintenance
Tax-Deductible Expenses
Property Expenses
• Property tax
• Insurance premiums
• Maintenance and repairs
• Property management fees
• Utilities (if landlord-paid)
Administrative Costs
• Legal and professional fees
• Advertising and marketing
• Bank charges and interest
• Renovation and improvement
• Furniture and fittings
Record Keeping Best Practices
• Keep all receipts and invoices for 5+ years
• Photograph receipts as backup
• Maintain separate folders for different expense categories
• Consider cloud storage for easy access
Common Issues & Solutions
Tenant-Related Challenges
Late Rent Payments
Prevention
• Set up automated payments
• Send friendly reminders
• Screen for stable income
• Clear payment terms in agreement
Resolution
• Communicate immediately
• Offer payment plan if needed
• Document all communications
• Know legal termination procedures
Property Damage
Prevention
• Detailed move-in inspection
• Clear usage guidelines
• Regular property checks
• Quality tenant screening
Resolution
• Document damage with photos
• Get repair quotes
• Discuss with tenant first
• Use security deposit if needed
Tenant Conflicts
Prevention
• Clear house rules from start
• Screen for lifestyle compatibility
• Regular check-ins
• Establish communication channels
Resolution
• Listen to all parties
• Mediate fairly and objectively
• Document agreements
• Consider professional mediation
FindHM Support Resources
• 24/7 customer support for Premium landlords
• Mediation services for tenant disputes
• Legal resource library
• Community forum for landlord advice
Frequently Asked Questions
How does FindHM's smart matching work?
Our AI analyzes 50+ compatibility factors including lifestyle preferences, cleanliness habits, cooking style, sleep schedule, and more. We match tenants who complement your property requirements and personal preferences.
What's the difference between verified and premium accounts?
Verified accounts (free with ID verification) can browse all tenant profiles and send 3 invites per property monthly. Premium accounts ($29/month) get unlimited invites, advanced analytics, and priority placement.
How do I price my property competitively?
Use our Rent Track feature to see historical rent data for similar properties in your area. Factor in property condition, amenities, and location premiums. Price within 5-10% of market average for best results.
What if I can't find suitable tenants?
Review your listing photos and description, consider adjusting your rental price, and ensure your property criteria aren't too restrictive. Our support team can help optimize your listing for better matches.
How does FindHM verify tenants?
All users verify identity through SingPass, provide employment details, upload income documents, and complete lifestyle questionnaires. Previous landlords can also leave reviews and ratings.
Can I list multiple properties?
Yes! All account types support multiple property listings. Verified accounts get 3 tenant invites per property per month, while Premium accounts get unlimited invites across all properties.
What support is available for landlords?
Basic and Verified landlords get email support and access to our resource library. Premium landlords receive priority phone support, dedicated account management, and access to legal consultation services.
Ready to Get Started?
Join thousands of successful landlords using FindHM's smart matching technology
